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HostNine Review
HostNine  Click here to learn more about this hosting provider
  Owner(s): Company
  Date Started: 2006
  Based At: Florida
  Phone Number: 1-877-251-HOST
  Type of Plans Offered: Shared, Reseller, and Dedicated
  Support Offered: Email Ticket System, Phone, and Live Chat

 HostNine is one of the newest hosting companies and seems to be on the right track! They have partnered up with ModernBill, FastServers, and other big names to provide the best service available and great reseller hosting possibilities. They have a good rep on web hosting forums and hopefully this keeps up! Also just take a look at their customer testimonials forum for how happy their customers are.
Views: 2156

  Reviews (3)
Received no support
Written by This e-mail address is being protected from spam bots, you need JavaScript enabled to view it website, on 18-01-2010 14:59
My site has been hosted by Hostnine for a number of years and in that time it has gained in popularity. For whatever reason it had been using 100% cpu for awhile and ended up crashing the server. So Hostnine suspended my account. 
 
But when I tried to transfer my files to a new server, the backup file they provided was incomplete (some files were empty, entire folders were missing, the database output was missing tables even though they somehow managed to output the database twice in the same file). 
 
And when I submitted a ticket on a Wednesday asking for this issue to be addressed, I got no response from them. It is now Monday. 
 
My site had just won a couple of awards this week and no one can even access it now. Because of this issue, my ad revenue is affected, the momentum of my blog's success is interrupted and any new readers I might have are turned away. 
 
Hostnine says they have 24-hour support but that is clearly not the case here. :(
Customer dissatisfaction
Written by This e-mail address is being protected from spam bots, you need JavaScript enabled to view it website, on 17-01-2010 20:41
Hostnine.com suspended my account because unbeknownst to me it had been using 100% cpu for so long that it crashed the server. But when I asked them to unsuspend my account so I could transfer my site to a new host, my tickets went unanswered. They were submitted on Wednesday through Saturday. Still no response. The company says they offer 24-hour support but that is not the case here. 
 
My site just won two awards this week and now no one can even access it. Hostnine's unresponsiveness is costing me new readers, affecting my ad revenue and sabotaging the momentum of my site's success.
Positive Experience
Written by Tarzanna website, on 07-03-2007 15:21
They transferred all of my sites from the Bliksem hosting servers the same day I signed up and within 24 hours I had everyone's domains updated to the new server. 
 
The few times I've emailed support, I've always gotten a friendly & professional response back within 30 minutes. Also, from what I understand, they *do not* provide overselling....so that alone seems to set them apart from the dozens of startup hosts trying to make a quick buck. 
 
I signed up with them in the end of November (vedadesigns.net) and plan on writing a review once I've been settled in for about six months.

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